Helpful Newsletters with Advice from CNET.com

If you are at all technology-minded, or even know little more than how to turn on your PC, the a subscription to one or more of the CNET newsletters can provide not only interesting reading, but real solutions to problems that occur with hardware or software. A subscription is free--and can be cancelled at any time. Click on the link above to start .

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"Member Question of the Week
Hi everyone. I bought a Western Digital 200GB external hard drive 90-plus days ago, and the buttons quit. I can't back up. I sent WD several e-mails, and no response from them. If I get another external hard drive, could I open this one, and transfer data to the new external one from the old? How would I do this? Also: If this can be done, could the one I have then be reformatted, put in a new casing? Does anyone know how to repair these on/off/auto buttons? Will I lose everything I backed up to the WD external drive? Please keep the explanation simple, as I'm a 63-year-old 'Nanny', IRS Reg. Tax Preparer. Thank you!"